
24/7 SupportManaged
Managed
IT Services
Let IT4SME manage your IT infrastructure so you can focus on your business. Our managed services include infrastructure outsourcing and comprehensive technical support for Brisbane businesses.
1
Infrastructure Outsourcing
Complete management of your Citrix XenApp infrastructure, including monitoring, maintenance, and optimization.
2
Technical Support
Professional technical support and assistance for all your IT needs, from helpdesk to advanced troubleshooting.
Our Managed Service Options
Choose the level of support that meets your business needs
Citrix XenApp Infrastructure Outsourcing
What's Included:
- • Complete infrastructure management
- • 24/7 monitoring and alerting
- • Performance optimization
- • Security patch management
- • Backup and disaster recovery
- • User administration
- • Application deployment
Benefits:
- • Reduce IT overhead costs
- • Ensure 99.9% uptime
- • Access to expert administrators
- • Predictable monthly costs
Technical Support & Assistance
Support Levels:
- • Basic: Business hours support
- • Standard: Extended hours + remote access
- • Premium: 24/7 support + on-site visits
Services Include:
- • Helpdesk support
- • System troubleshooting
- • Software installation
- • User training
- • Performance tuning
- • Emergency response
Get Started
Let us manage your IT infrastructure
Focus on your business while we handle your technology. Contact us to discuss your managed services needs.
Helping you maximize operations management with digitization
Office
Level 1, 241 Adelaide Street, Brisbane QLD 4000
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